c) Information collected from cookies

The information collected from both functional and optional cookies are de-identified, anonymous and do not contain personal information. We use this information to analyse our website’s performance and how our website is used by visitors. In addition, we may transfer such information to third parties for the purposes of website analysis.

d) Subject to your consent

We only use optional cookies if we have obtained your prior consent. Upon your first access to our Website, a banner will appear, asking you to give us your consent to the setting of optional cookies. If your consent is given, we will place a cookie on your computer and the banner will not appear again as long as the cookie is active. After expiration of the cookie’s lifespan, or if you actively delete the cookie, the banner will reappear upon your next visit to our Website and again ask for your consent.

e) How to prevent the setting of cookies

Of course you may use our Website without any cookies being set. In your browser, you can at any time configure or completely deactivate the use of cookies. This may, however, lead to a restriction of the functions or have adverse effects on the user-friendliness of our Website. You may at any time object to the setting of optional cookies by using the respective objection option indicated in the Privacy Preference Center.
 

3. Website Analysis with Google

On our Website we use a web analysis service of Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States (“Google”).

Google will analyse your use of our Website on our behalf. To this purpose, we use the cookies described in more detail in the Privacy Preference Center. The information collected by Google in connection with your use of our Website (e.g. the referring URL, our webpages visited by you, your browser type, your language settings, your operating system, your screen resolution) will be transmitted to a server of Google in the United States (US), where it will be stored and analysed. The respective results will then be made available to us in anonymised form. Your usage data will not be connected to your full IP address during this process. We have activated on our Website the IP anonymising function offered by Google, which will delete the last 8 bits (type IPv4) or the last 80 bits (type IPv6) of your IP address after each data transfer to Google. Moreover, through agreements concluded by Bayer with Google, Bayer seeks to ensure that an appropriate level of protection is maintained with respect to the processing of personal information by Google in the US.

You may withdraw your consent to the use of web analysis at any time, either by downloading and installing the provided Google Browser Plugin or by administrating your consents in the Privacy Preference Center, in which case an opt-out cookie will be placed. Both options will prevent the application of web analysis only as long as you use the browser on which you installed the plugin and do not delete the opt-out Cookie.

Further information on Google Analytics is available in the Google Analytics Terms of Use, the Privacy and Data Protection Guidelines of Google Analytics and in the Google Privacy Policy.
 

4. Online behavioural advertising with Google

This Website uses an online behavioural advertising service of Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States. 

Google will analyse your use of this Website. To this purpose, Google uses the cookies described in more detail in the above table. The information collected by Google in connection with your use of our Website (e.g. the referring URL, our webpages visited by you, your browser type, your language settings, your operating system, your screen resolution) will be transmitted to a server of Google in the US, where it will be stored and analysed. We and our partner Google will use this information to better tailor our advertisements to you and your interests, to limit the number of times you are shown the same advertisement, to evaluate the efficiency of promotional campaigns, and to better comprehend the behaviour of visitors after they have looked at a certain ad. When you visit another website of the so-called “Google Display Network”, customised pop-ups tailored to your interests can be presented to you on the basis of the information collected on our Website.

Moreover, through agreements concluded by Bayer with Google, Bayer seeks to ensure that an appropriate level of protection is maintained with respect to the processing of personal information by Google in the US.

You may withdraw your consent to this transfer of information to Google for online behavioural advertising purposes at any time either by administrating your consents in the above table, in which case an opt-out cookie will be placed, or by downloading and installing the Google Browser Plugin offered by Google. Both options will prevent the use of online behavioural advertising services only as long as you use the browser on which you installed the plugin and do not delete the opt-out Cookie.

Google is responsible for processing your personal information which Google collects directly from our Website for online behavioural advertisement services. Since we have no control over personal information collected and processed by third parties, we are not in a position to provide binding information regarding the scope and purpose of such processing of your personal information. Thus, please visit Google’s information on data privacy to receive further information on how Google processes your personal information and for how long. At the time of preparation of this privacy statement, Google’s information was available on the Google Data Protection Guidelines for Advertising.
 

5. Website analysis with Hotjar

On our Website we use a web analysis service of Hotjar Ltd, Level 2, St Julians Business Centre 3, Elia, Zammit Street, St Julians STJ 1000, Malta, Europe (“Hotjar”). Hotjar will analyse your use of our Website on our behalf. To this purpose, we use the cookies describe in more detail in the above table. The information collected by Hotjar in connection with your use of our Website (e.g. how much time the user spends on which pages, how the user moves on the website, which links they choose to click, how the user interacts with forms, device ID (UDID, anonymised), location (country only), device screen size, browser type) will be transmitted to a server of Hotjar in Europe, where it will be stored and analysed. The respective results will then be made available to us in anonymised form. Your usage data will not be connected to your full IP address during this process. Your IP address will only be stored in anonymised format.

You may withdraw your consent to the use of web analysis at any time, either by downloading and installing the provided Opt-Out-Link or by administrating your consents in the above table, in which case an opt-out cookie will be placed. Both options will prevent the application of web analysis only as long as you use the browser on which you installed the plugin and do not delete the opt-out Cookie.
 

6. Information on side effects and quality complaints

This Website is not intended or designed for communications regarding side effects, lack of therapeutic effect, medication errors, grey market products/counterfeit medicine, incorrect or off-label use, quality complaints and/or other issues regarding the safeness or quality of Bayer products. If you wish to report side effects or make a quality complaint, please contact your health care professional (e.g. physician or pharmacist), your local health authority, or use our Website for the report of undesirable side effects. You may also send such side effects report or quality complaint to drugsafety.anz@bayer.com.

For our full contact information, you may find our details here.

If you nevertheless report to us undesirable side effects or other issues regarding the safety or quality of Bayer products, we will be legally bound to deal with your communication and may have to contact you for clarification purposes. Subsequently, we may have to notify the competent health authorities of the issues reported by you. In this context, your information will be forwarded in pseudonymised form, i.e. no information by which you may be directly identified will be passed on. We may also have to forward these pseudonymised notifications to our group companies and cooperation partners, to the extent these are likewise obliged to notify their respectively competent health authorities.

Further information about data privacy and side effect reporting are available in the Bayer Privacy Statement for Pharmacovigilance Data.
 

7. Use of contact forms

You can contact us directly via the contact form available on our Website. In particular, you may provide us with the following information:

• Name, surname and title
• Country
• Contact data (e.g., e-mail address)
• Enquiry category
• Specialty
• Message

We process information provided by you via the contact forms exclusively for the processing of your specific request. For backup/safety reasons, we may store the information provided by you for a limited period of time in order to be able to restore your request in case of any technical issues. Then, we delete the information if it is not required anymore in order to process or follow up on your request.
 

B. Recipients of personal data

Commissioned processing

For the processing of your personal data, we will to some extent use specialised service contractors that process your data on our behalf (e.g. for IT Support or cloud services).

Such service contractors are carefully selected and regularly monitored by us. Based on respective data processing agreements, they will only process personal data in accordance with our instructions.

Affiliates

We may share your personal data with our affiliates from the Bayer Group, where necessary for the purposes described above. 

Authorities and state institutions

We may share your personal data with law enforcement agencies or other authorities and state institutions if legally required or necessary for the purposes described above.

External lawyers

In order to support legal decisions and to pursue or defend against legal claims, we may share your personal data with external lawyers.

Prospective buyers in the context of Mergers & Acquisitions

We may share your personal data with a prospective buyer in case of an acquisition, merger or any other type of corporate or asset transition involving a change of ownership or control concerning us or our services.
 

C. Overseas Recipients

Bayer Australia Ltd. is a member of the Bayer Group of Companies, a global organisation with offices within and outside of Australia.

Information held by Bayer about you may in some circumstances be stored on Bayer databases housed in overseas locations including but not limited to Germany, China, Singapore, the Philippines and the United States of America. For example, in order to facilitate the receipt and payment of accounts, Bayer must transfer personal information overseas to the Philippines. All Bayer companies are committed to compliance with internal data protection policies which contain provisions substantially similar to the Australian Privacy Principles and in many cases to similar laws in the other jurisdictions.

Bayer also deals with external service providers located in countries within and outside of Australia, such as in Singapore, US, and Ireland. Where personal information is disclosed to overseas service providers, Bayer takes reasonable steps, including through contractual arrangements established within Bayer Group, to ensure that these service providers do not breach the Australian Privacy Principles.
 

D. Information regarding your rights

The following rights are generally available to you according to applicable data privacy laws. You may:

• request access to personal information we hold about you;
• request correction of personal information that is inaccurate, out of date, incomplete, irrelevant or misleading;
• withdraw your consent at any time where processing is based on consent; and
• make a complaint regarding our handling of your personal information.
• If you wish to exercise your rights, please address your request to the contact indicated below.
   

E. Data retention

We retain personal information only for as long as necessary for the purposes described in this Privacy Statement, unless a longer retention period is required or permitted by law.
 

F. Children

This Website is not directed to children. We do not knowingly collect or process personal information from children through this Website. If you believe a child has provided personal information through this Website, please contact us so that we can review and, where appropriate, delete the information.
 

G. Contact

All enquiries or complaints regarding your personal information should be made in writing to:

The Privacy Officer
875 Pacific Highway
Pymble NSW 2073
Australia
Phone: +61 2 9391 6000
Or by email: privacy.officer.anz@bayer.com

Bayer will respond to your complaint within 30 days of receipt of your correspondence or within any further time notified to you in writing. If you are not satisfied with the outcome of the response you receive, we can refer you to the Office of the Australian Information Commissioner (as applicable) for further investigation.
 

H. Amendment of Privacy Statement

We may update our Privacy Statement from time to time. Updates of our Privacy Statement will be published on our Website. Any amendments become effective upon publication on our Website. We therefore recommend that you regularly visit the site to keep yourself informed on possible updates.

Last updated: 2026-10-20

PP-PF-RAD-AU-0057-2
Date of preparation: October 2026